Customers expect a seamless experience with your brand – every single time. If you’re unable to deliver, you may lose out on a single order or a lifetime customer.
Our global electronic component distributor client needed to solve data discrepancies created during order submission. A defect caused pricing information to go missing from particular products when added to a shopper’s cart. Multiple factors affected the price of a product, including missing parametric data for a given item.
To mitigate the issue, our client realized the need for a thorough testing process to capture issues before they reach production.