To achieve the client’s goals, Concord created the information architecture, wireframes, and visual designs for the new fully responsive portal. The development team built a series of iframes to support the design along with the web services and backend database to support the application. Concord data scientists also recreated the proprietary rankings algorithm through a reverse engineering exercise to ensure parity with the old system. Improving upon the original portal, the Concord team created an administrative console to allow the client to perform data management functions.
The fully responsive digital rankings portal dramatically improved user experience and supports the client’s desire to cross-sell to new clients and empowers the client with an administrative console.
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