Customer Experience Strategy Consulting - Ecommerce Consulting Services

WHAT’S INVOLVED //

Connected Commerce

Emerging trends in retail prioritize new models that seamlessly blend digital and physical experiences. Whether B2C, B2B, Marketplace or anything in-between, we develop connected commerce solutions to increase your revenue from digital to in-store.

Critical Customer Insights

It’s more challenging than ever to anticipate consumer behavior. We excel at results-driven marketing analytics solutions—such as advanced CDPs—that provide actionable insights and lead to better decisions, increased e-commerce conversions, and frictionless experiences.

e-Commerce in the Cloud

Our retail clients live in the cloud, so we’re innovating ahead of this evolving marketplace. From data-driven marketing personalization to scalable mobile commerce advancements, we unlock future-focused solutions to enable retail resilience in the cloud.

Loyalty Innovations

As consumer trust sinks to all-time lows, brands must focus on retention—and brands that reward customer loyalty are winning. We build loyalty programs and platforms that drive brand affinity to generate the strongest ROI.

Case studies