Privacy Policy

Concord USA, LLC. (“Concord”) reserves the right to modify this Privacy Policy at any time, and in such case we will post the changes on this or a similar page of this Website.  This Privacy Policy applies only to information collected through this website.

Last Updated: October 24, 2016

1. Personal Information

Concord recognizes the importance of safeguarding personal information in our possession from theft, inappropriate use, or improper distribution. While we strive to protect your personal information, Concord cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.  Please consider the types of information, device security, and internet connection available to you before you submit any information.  Ensure only those items publicly available are transmitted to us when you use our website and applications for increased information security.

Concord may be required to release your personal information: (1) to third parties to perform business functions, such as for example hosting our web servers, analyzing data, and providing business services; (2) to comply with legal requirements, such as a law, regulation, search warrant, subpoena or court order; or (3) in special cases, such as protecting the rights, property, or safety of Concord, our customers or others.  Concord will only share personal data about you that is relevant to our legitimate business purposes or as stated above.  

2. User Communications 

In the event that you transmit e-mail, instant messages, or any other message, information, feedback, data, question, comment, suggestion, or other item to Concord, such communication shall become the property of Concord and may be used by Concord in connection with its operations, services, and business. Concord shall have the unrestricted right to any ideas, concepts, know-how, documentation, diagrams, drawings, or techniques contained in your communication in any manner and for any purpose whatsoever including, but not limited to, developing, creating, or marketing our products and services.

3. Internal Security

We want your information to remain as secure as reasonably possible. We combine industry-standard technical safeguards with a code of conduct for those employees who are permitted to access your information. Many of our web-based services are hosted on servers that are located at a third-party facility with whom we have a contract providing for security measures.

Individual records of customer data may be viewed or accessed by authorized employees, agents, or independent contractors only for the purposes of providing our services or as may be required by law. 

Despite these security measures, we do not represent or warrant that information will be protected against loss, misuse, attacks, or alteration by third parties. Users are responsible for maintaining the security and confidentiality of their usernames and passwords to ensure account security.

4. Privacy on Other Sites

This website may contain links to third party websites including client and vendor websites. We do not control or monitor the privacy practices of websites operated by others. We are not responsible for the performance of these sites or for your business dealings with them. Your use of other websites is subject to the terms and conditions of those websites, including the privacy policies of those websites.

5.  Cookies and Third-Party Tracking Technology

A “cookie” is a small data file that may be saved to and stored on your computer when you visit a website or open an email.  Cookies permit a website to “remember” whether your computer has visited the website before and helps the website create a more personalized experience for you and records activities taken by you, such as offers completed.  US Government Information Bulletin (I-034) contains a good description of cookie technology at:  We may use and share information from cookies in any way, without restriction, as cookies do not identify you individually.

Your computer permits you to change the settings on your web browser to not accept and/or disable Cookies.  However, if you do not accept Cookies used by us, you may not be able to use certain functions on the website or participate in certain activities. 

6.  Privacy and Security 

You also understand and agree that we can not ensure the privacy or security of any information transmitted over the Internet including through email, and that we are not responsible for any wrongful or criminal activities of third parties such as hackers. 

7.  Contact Us

If you have questions or comments about this Privacy Policy, please email us at or send us a letter by first class postage prepaid U.S. mail or overnight courier to the following address:


            509 2nd Ave. S.

            Hopkins, MN 55343