Companies need their systems to work together flawlessly to stay ahead of the game…and their competition. More often than not, however, large corporations find it difficult to make disparate – and integral – systems talk to each other. In the case of our global manufacturing client, an on-premise database, a cloud-based CRM tool, and a mobile application needed to synchronize in real-time to provide the greatest value to their internal users. Concord stepped in to complete this integration trifecta.
After purchasing MuleSoft, our client was experiencing connectivity issues when trying to link with their Salesforce instance, causing downstream ramifications in providing their field-based sales team with on-demand and up-to-date contact information and service requests. As a MuleSoft integration expert, Concord was up to the challenge of enabling real-time collaboration and secure data sharing.