John is the Executive Director for the Business Strategy and Planning team, where he is focusing on leadership of strategic initiatives and large programs, starting with Concord's healthcare clients. His team was formed when Concord acquired Upton Hill, and will be evolving the structure throughout 2021.
John's career has spanned everything from technical development to business operations leadership to large program management. He started as a COBOL developer at Electronic Data Systems, developing applications for General Motors. That gave him enough insight about technology to be able guide teams, but also enough insight to know that he didn’t want to do development forever! After getting his MBA, he became an IT consultant at Deloitte, and then moved to a small Customer Relationship Management company called Zamba Solutions, where he started his project and program management focus. After Zamba, John spent five years leading supply chain solutions for Target.com before deciding to get into healthcare. He started at Blue Cross and Blue Shield of MN leading large IT programs, then spent some time at Express Scripts, and then founded Upton Hill with five partners. Their goal was to develop a health care-focused consultancy that could span everything from business strategy to IT implementation. They grew to about 60 people in eight years, before being acquired by Concord.