Jennifer is focused on being an advocate for the people at Concord, aligning experiences between different resource types, and streamlining the operational processes in support of our people and stakeholder teams. She works to right-size the work critical to the organization and ensures responsibilities fit with the right skill sets. She leads the immigration efforts in support of the foreign nationals that work at Concord. 

Prior to joining Concord in 2020, Jennifer worked primarily in sales and marketing roles within the financial services industry. She grew up in Madison, WI, and transferred to Minneapolis, MN, in 1993 to lead a sales team, design and implement insurance solutions for credit unions and lead strategic planning sessions with credit union boards.  In 2013, she moved into an operational role managing a large call center.