Concord Health Payer Solutions provides process and technology transformational services to drive improved business results in today’s complex healthcare environment.  We have helped a number of national and regional health payer organizations address “top of mind” issues such as:

• Enterprise-wide provider lifecycle and relationship management process improvements
• Consumer-focused solutions in the areas of product development, marketing and service
• Improved customer service capabilities through enterprise integration of information and analytics
• End-to-end core process enablement using either commercially available applications, association solutions, such as ITS and Blue Squared, or building custom solutions that enable streamlined processing, transaction monitoring and dashboard capabilities
• Establishing centers of excellence and governance processes for key  technology areas such data warehousing, business intelligence, predictive modeling and reporting
• Ensuring regulatory compliance, data privacy and optimization of industry requirements (Health Information Technology / ARRA, HIPAA, 4010 to 5010 and ICD-9 to ICD-10)